Privacy Policy

Last updated: January 2024

Oregon Truck Permit Agency ("TPA," "we," "us," or "our") operates oregontruckpermit.com. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or use our services.

1. Information We Collect

We collect information you voluntarily provide when applying for permits or contacting us, including:

  • Full name and company name
  • USDOT number and carrier information
  • Email address and phone number
  • Vehicle information (VIN, license plate, make, year)
  • Oregon route details including city and ZIP codes
  • Payment information (processed securely, not stored by us)

We may also automatically collect standard website analytics data such as IP address, browser type, and pages visited to improve our service.

2. How We Use Your Information

We use the information we collect to:

  • Process and submit your permit application to ODOT
  • Communicate with you about your application status
  • Deliver your permit PDF via email
  • Respond to customer support inquiries
  • Improve our website and services
  • Comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Financial Information

All payment transactions are processed through Authorize.Net, a PCI-compliant payment gateway. Your credit card information is transmitted directly to Authorize.Net using SSL (Secure Sockets Layer) encryption. We do not store, log, or retain credit card numbers on our servers.

Our website uses HTTPS to ensure all data transmitted between your browser and our servers is encrypted.

4. Information Sharing

We may share your information only in the following circumstances:

  • With ODOT: Permit application data is submitted to the Oregon Department of Transportation as required to process your permit.
  • With payment processors: Billing information is shared with our payment gateway (Authorize.Net) for transaction processing only.
  • Legal compliance: We may disclose information if required by law, court order, or governmental authority.

5. Website Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for all data transmissions
  • Secure server infrastructure
  • Regular security monitoring and updates
  • Access controls limiting who can view your information

While we take every reasonable precaution, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve your browsing experience and remember your preferences (such as selected theme). You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To make such a request, please contact us at the information below.

8. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us: